| Professional Only: |
In order to set up an account & start purchasing from us you will need to give us your Cosmetology License number & state of issue. |
| Placing an Order: |
Orders received in our office before 2:00pm (CST) regardless of size will ship that day with an $11.95 shipping & handling charge. If the order is less than $40.00, an additional $4.00 will be added. The shipping & handling charge is waived on orders over $500.00. Based on your geographic location & barring any unusual circumstances, you should receive your order within 1 to 2 days. |
| Net 30 Accounts: |
If you would like to set up a National charge account please request a credit application from customer service. |
| COD Orders: |
Are charged an additional $9.00 fee. |
| Split Shipments: |
For multiple orders being shipped to the same location, there is a reduced shipping charge of $5.95 per order. |
| Order Add-ons: |
We are happy to take add-ons up to one hour after receiving your initial order. After that the add-on will be processed as a separate order. |
| Product Outages: |
Any items ordered not currently in stock will not be shipped or invoiced. Please include any zeroed items on your next order. |
| Refused Shipments: |
If you refuse to accept an order that you have placed & it is returned to us, you will be charged a $20.00 reshipment fee. This fee must be paid prior to any additional orders being placed. |
| Order Discrepancies: |
All claims for missing or damaged items must be made within 48 hours of receipt of order. |
| MSDS (Material Safety Data Sheets): |
You can obtain MSDS sheets by contacting Customer Service at 800.622.0003. |
| NSR mailing list: |
If you would like to be added or deleted from our mailing list please contact Customer service at 800.622.0003. In order to continue receiving our monthly flyer you must place an order at least every 3 months. |
| Returned Checks: |
If we receive a check back due to non-payment there will be a $25.00 service charge added to the amount of the check. This charge must be paid prior to placing any additional orders. |
| Sales Tax: |
NSR charges sales tax in the following states: IA, MI, MN, ND, NE, SD & WI. Sales tax will not be charged on resale items purchased with a valid Sales Tax number from one of these states. |
| Education: |
Education classes/tickets are non-refundable |
| Products/Appliances: |
Products resalable with receipt within 60 days of invoice date - full credit or exchange
Products without receipt or over 60 days from sale date, exchange only at last ad price (current packaging, price stickers removed) less a - 25% restocking charge
Products not resalable - no credit or exchange
All Hikari Shears must be returned directly to the vendor (Hikari)
All Nufree products must be returned directly to the vendor (Nufree)
All Solano products must be returned directly to the vendor (Solano)
|
| Special Orders: |
Non-returnable |
| Promotional, clearance or discontinued items: |
Non-returnable. |
| Defective Electrical Appliances |
Will be replaced at no charge for up to 1 year from purchase date with receipt |