We at National Salon Resources are fully committed to supporting that professional salon products are being sold only through salons. Thanks to secondary coding systems and other advanced methods of product tracking we are able to fight the unauthorized sale of professional salon products outside of salons. Certain manufacturers require that salons sign an agreement specifically stating that they agree to sell the manufacturer’s products only to their clients and not to any other third parties. These agreements can be accessed on our Agreements and Forms page.
WHAT IS DIVERSION?
Diversion is when products are sold in “unauthorized” places. Salon professional products you find outside of a salon are considered to be “diverted.” You might see a few bottles in your local supermarket, drugstore, online or at a discount store.
We abide by our manufacturers’ anti-diversion agreements. Customer accounts that are flagged as diverters will not be allowed to shop on our site. If you feel your account has been flagged in error, please contact Customer Care at 1-800-622-0003 or at CustomerCare@nationalsalon.com.